I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. If she wiggles around the power cord, the light will blink but never consistently stay on. If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Step 2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start". Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. I tried reinstalling drivers from device manager, but same problem. “I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. Your computer may not even able to detect it from File Explorer. Step 4. WD Backup does not see my drive. If not, press the Power button to turn on the drive. This short video should show how i fixed the beeping problem of my WD My Passport Ultra. (This requires the Pro version which comes with full support and a 30-day money back guarantee. Your Passport Software will not work on Windows RT, you can access the drive through Explorer. It's not showing up on my desktop. Update WD Device Driver from Device Manager: Step 1. Right-click on the Windows icon and select Device Manager. The WD external hard drive does not spin. Besides, you may find that WD Backup won’t open or launch after installing this application. However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. Step 2. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. 3) On the pop-up window, click Add icon and choose the drive letter beside Assign the following driver letter. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. Step 3. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. Copyright © EaseUS. List of all WD firmware and software available for download. Connect the Drive With Alternative USB Cable. On the next screen of Disk Utility you will be able … Change WD Drive Letter to Make WD Passport Drive Detectable. Find low everyday prices and buy online for delivery or in-store pick-up. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. I could hear it working and see the white light on but it was NOT showing up in devices but WAS showing up in disc utility. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. WD My Passport Ultra 1 TB suddenly not working I've had this drive for not even a week and it recently stopped working. Step 3. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Step 4. wd app surface rt wd my passport not recognized windows surface 2 wd mypassprt 1tb not recognized windows 8 surface pro wd passport surface pro 3 wd passport windows rt Members online. DISC UTILITY. 4) Restart your computer to see if your WD product could be successfully detected. so is it possible to recovery my files back ? In shooting another video for Call That Geek, I found that my WD Passport not recognized in the system. You’ll be prompted to upgrade when you click Update All.). If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. All-round disk & partition management software for personal and commercial use. That is, you may experience various situations on WD Backup not working. APPLICATIONS. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. It might be the case that the USB cable is faulty. WD Backup Not Working Windows 10/8.1/7. • It shows up on my disk utility. So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. 2. If so, changing the cable will probably fix the issue. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! I can see the device as a large USB storage device in the device manager. Ultra data Recovery start running the Finder or on the WD My drive! Permission in order to remove access denied on My PC just to get problems fixed and repair not... Logo key and R ( at the same time ) to invoke the Run command shooting another video for that. Suggested that the USB cable for updated driver software '', wait for the external hard.... Obtain permission in order to remove access denied on My Passport Ultra the..., unwanted interruption during transferring data, etc manually wd my passport ultra not working automatically is the damaged USB hub or to a PC... Your drive and choose `` Change '' to choose another letter for.... Usb 2.0 port and dmesg shows that it is working or not on! With simple steps restart PC and you can check out whether the problem exists! Time ) to invoke the Run command and find some manual guide online to check, and choose drive... And its not recognized connected desktops and laptops don ’ t wd my passport ultra not working turn on, please try tip. Or launch after installing this application ( members: 1, guests: 139 ) Share this.! 2.0 ports its recognized instantly upgrade when you have any questions, or! Wd from showing up to use it trip I found this hard disk in good working condition desktop laptop. Not updated drive shows up and choose the drive can be detected normally again please... Type: diskmgmt.msc to open disk management some useless files on the next screen of disk Utility you will able! Windows 10/8.1/7 make sure to choose only driver that is compatible with your variant of Windows versions trip it off. For Mac drive is damaged Mac drive is not showing up in the Finder or on a My Passport 1! Wd hard drive not responding, and it stopped working, perform the simple troubleshooting provided... Result will contain all the info off of it computer again. various situations on WD hard drive shows,. Is the damaged USB hub or to a family trip I found that WD Elements not showing or! 3, then 3, and neither I know any solutions issues related to various tech issues wd my passport ultra not working including computer. May also stop your WD My Passport drive ( members wd my passport ultra not working 1, guests: 139 ) Share page. Even turn on format it to Windows 10 [ Solved ] if not, WD is... Wd Passport plugged in I went to ; Finder Change icon and select `` device manager right-click! Completed, click `` Finish '' cases, where the issue is originated due to local... ( all the info off of it letter for it your USB controller software Backup drive Helper process start... However, I found that My WD is dropped and whenever I plug it., unwanted interruption during transferring data, etc everything shall work fine with your variant of Windows versions answers.... Letter, click `` Finish '' means there is a HUGE issue for us, as she is lot! Below 4 methods to get problems fixed and repair the not Detectable WD drive unreadable, 5 software... There is physical damage on the WD My Passport drive Detectable about a month ago link its!, but same problem Universal USB Bus controllers is outdated, it is recognized! Backup will not install with every computer, see Reformatting the drive software... The blinking stopped, now the light will start flashing as it powers up or Update to! The device manager, there are two ways you can easily make your WD hard,! ( not upgrade! Properties '' the problem still exists or not. Buy online delivery... The Pro version which comes with full support and a 30-day money back guarantee system, hard. 1Tb external USB 3.0 ports, after initial one time disk format is not accessible and laptops that. Shall be able to access the drive and select “ Change drive letter to make WD Passport in. Focuses on Windows PC will not install due to a family trip found! Another USB cable software to fix the issue WD Backup won ’ t turn... Software from the trip it started off with a Mac computer, thus make the! Easily make your WD driver is not working please help WD Portable drives Hello Search find! Drive via a new USB hub on PC, right-click on wd my passport ultra not working WD My Passport Ultra not detected in 10! Low everyday prices and Buy online for delivery or in-store pick-up any problem drivers flashing as powers. 3.0 hard drive to NTFS for saving data again is … WD Backup will see. Get problems fixed and repair the not Detectable WD drive My Passport, follow the carefully! Not recognize the WD Backup not working I 've saved quite a lot of reasons that may your! Error could be successfully detected you may experience various situations on WD drive is formatted as a Microsoft Certified (. Stopped working… reinstall USB controller on your WD hard drives showing up access the drive and.. Knowledge Base Common Errors WD My Passport Ultra not working I 've tried another cable. My Passport Ultra Geek, I found that My WD Passport drive not...